I wish you to be satisfied with the item and my costumer service.Β If you are not happy with your purchase, I would like to know about it and we can try to look a solution whether it be.Β 

Custom orders are non refundable.

Exchanges can be made! Please, notify me by email within 7 days of receiving your order. In this case the item can not be used and has to be in a perfect conditions.
You are responsible to the item delivery to me. It is recommended to ship the item by courier or registered post.
The buyer is responsible of all shipping costs and charges.

Please note, as all computer monitors can have different settings, I would suggest you to check your order on different sources to ensure you see that the product is the color and material you like.
Please contact me by email to info@pichyo.com with any questions or concerns you may have. Thank you very much!